{"id":175,"date":"2017-12-11T12:51:23","date_gmt":"2017-12-11T12:51:23","guid":{"rendered":"http:\/\/www.beer.org\/blog\/?p=175"},"modified":"2018-01-27T13:45:47","modified_gmt":"2018-01-27T13:45:47","slug":"venstar-colortouch-t7900","status":"publish","type":"post","link":"https:\/\/www.beer.org\/blog\/index.php\/2017\/12\/11\/venstar-colortouch-t7900\/","title":{"rendered":"Venstar ColorTouch T7900"},"content":{"rendered":"<p>The thermostat arrived and I was excited.\u00a0 I plugged it in on my bench at home and the first thing I found was the temperature sensor was off by about 5F.\u00a0 I knew I could set the calibration in the menus but wasn&#8217;t sure if the amount it was off was linear or not.\u00a0 I contacted tech support and received a response back almost right away. After a couple of back\/forths with tech support, they offered to send me a wired temperature sensor to try instead.\u00a0 That was on November 12th.\u00a0 \u00a0Since then, I&#8217;ve updated the firmware on the thermostat and now it has, twice, locked up completely.\u00a0 I have to cycle the power on it to get it to come back.\u00a0 I fired off another question to tech support and received no response.<\/p>\n<p>It is now December 11th and I&#8217;ve not heard anything from tech support since the first instance on November 12th.<\/p>\n<p>In the meantime, I&#8217;ve mounted the thermostat on the wall and hooked it up to my furnace and it seems to work fine enough.\u00a0 I&#8217;ve also modified a few scripts so I can continue to monitor it remotely. I&#8217;ve even written a bit of an API for it in\u00a0<a href=\"https:\/\/github.com\/hpeyerl\/venstar_colortouch\" target=\"_blank\" rel=\"noopener\">Python.<\/a><\/p>\n<p>It hasn&#8217;t hung on me since I mounted it to the wall so I&#8217;ll continue to keep an eye on that.<\/p>\n<p>It&#8217;s still a great thermostat as long as you don&#8217;t want tech support.<\/p>\n<p>Edit: Tech support is actually responsive.\u00a0 The problem is that my emails don&#8217;t reach them.\u00a0 They claim to have never received any emails from me even though I&#8217;ve confirmed in my mail logs that their MX has accepted my message.\u00a0 If I communicate with them via their web-form then tech-support is very responsive.\u00a0 Clearly they have some aggressive anti-spam filters on their email that are generating false-positives.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The thermostat arrived and I was excited.\u00a0 I plugged it in on my bench at home and the first thing I found was the temperature sensor was off by about 5F.\u00a0 I knew I could set the calibration in the menus but wasn&#8217;t sure if the amount it was off was linear or not.\u00a0 I&#8230; <a class=\"moretag\" href=\"https:\/\/www.beer.org\/blog\/index.php\/2017\/12\/11\/venstar-colortouch-t7900\/\">Continue reading &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,7],"tags":[],"class_list":["post-175","post","type-post","status-publish","format-standard","hentry","category-rants","category-tech-stuff"],"_links":{"self":[{"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/posts\/175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/comments?post=175"}],"version-history":[{"count":3,"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/posts\/175\/revisions"}],"predecessor-version":[{"id":182,"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/posts\/175\/revisions\/182"}],"wp:attachment":[{"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/media?parent=175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/categories?post=175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.beer.org\/blog\/index.php\/wp-json\/wp\/v2\/tags?post=175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}